Thank you for your recent purchase!! We hope that you are as excited to receive your order as we are to deliver it to you. We offer many different types of animals and each type requires a varied level of acclimation so that they can be added to your system.
Please Note: We will not void your warranty for failure to utilize a QT tank - however AquariumDepot.com does not assume any liability for animals already in your possession.
It allows the new animals to gradually grow accustom to the conditions of their new home. You are allowing the animal to avoid shock leading to death by acclimating to temperature, salinity and pH.
How do you acclimate? The method described below (Drip Acclimation) will allow this process to occur slowly, which provides the best results for success.
DO NOT USE STYRO AS HOLDING CONTAINER DURING ACCLIMATION.
Once your item arrives in satisfactory condition, please leave feedback for us. If any of your animals do not survive during the 14 Day Guarantee, please take pictures of the animal(s) on the packing slip and submit them to us via our File A Claim online form. We will get you credited for those within 24-48 business hours of receipt of that email.
If there are any problems with your shipment please let us know ASAP so we can work to rectify it for you ASAP. Thank you for your business, we appreciate it very much!
Airline tubing is necessary to properly drip acclimate your new saltwater friends. This tubing is available in our online store for a nominal fee.
1. Temperature / pH and Salinity Shipping is a stressful experience. Treating your coral with TLC for the first few days will help insure long-term success. The method described below (Drip Acclimation) will allow this process to occur slowly, over a period of 2 hours, which provides the best results for success.
2. Light - Place the newly acclimated animals at mid-tank or lower for the first few days, with mild alternating current. After a few days to a week most corals may be placed in their final location. For SPS corals, it is best to keep them in a lower lighting area for at least 1 week then reposition them slowly over the course of a few weeks to their final positions in the tank. Too much light too soon = sunburn= death
Many species of coral will not open for several days or weeks after introduction into their new home. Please allow time for the new addition to adapt to their new home, we over our shipments for a full 14 days so you have the opportunity to allow them to adapt and open. Some live corals, especially leathers, and some SPS can produce excess slime when shipped. After acclimation, hold the coral by the rock or skeletal base and shake the coral in the shipping bag before placing into the aquarium. To avoid damaging the coral, please remember never to touch the "fleshy" part of a live coral.
Note: Sponges should never be directly exposed to air. Follow the normal coral acclimation procedures for temperature, but once acclimated to the temperature, submerge the bag underwater in the aquarium and remove the sponge from the bag under water. Never let the sponge be exposed to air really not kidding on this one.
If you have received turbo/astrea snails for the first time- remember- they can not right themselves-if they land upside down at anytime in the tank, they are not able to turn themselves over. Make sure to situate them so they can move, otherwise they will die. It is strongly recommended to avoid adding the transport water into the tank. Use a net to transport the animal without water into the tank after acclimation.., avoiding adding the old water.
All prices are in USD