Shipping Information
Shipping Information
AquariumDepot.com ships all live food products using UPS Next Day Air (NDA) to ensure fast, reliable, and temperature-stable delivery.
Every shipment is packed in medical-grade insulated containers with heat or ice packs as needed—at no additional cost—to protect the health and quality of your live amphipods and phytoplankton during transit.
Shipping Rates
- Flat Rate: $29.99 for all orders under $149
- FREE Shipping: Orders $149+ ship free via UPS NDA
- Legacy Option: You may still purchase a Free Ship Pack and load it with as many eligible items as you wish—everything ships together at no additional charge.
Important Shipping Information
Transit time is not the same as ship time. Most orders ship within 2–5 business days. However, during severe weather events (heat waves, cold fronts, storms), shipments may be held for up to 14 days to ensure the integrity and survival of the live food.
We actively monitor national and regional temperatures and reserve the right to delay shipping when conditions could compromise the health of the live organisms.
Your Shipment
- You may leave notes at checkout to request a hold, future ship-date, or special instructions.
- Tracking information is emailed as soon as your order departs our facility.
Ethical & Compliant Shipping
AquariumDepot.com ships live fish food and dried fish food only. We do not ship fish, coral, or other regulated livestock.
Our packing and handling practices reflect over 20 years of experience in marine aquaculture logistics. Your trust and the safety of your live products are our top priorities.