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Shipping Information

Shipping Information

AquariumDepot.com ships all live food products via UPS Next Day Air (NDA) to ensure fast, safe, and temperature-controlled delivery.

We use medical-grade insulated containers with heat or ice packs as needed — at no additional cost — to protect the health of your live copepods, amphipods, and phytoplankton during transit.

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 Shipping Rates

  • Flat Rate: $29.99 for all orders under $149
  • FREE SHIPPING: Orders over $149 ship free via NDA
  • Legacy Option: You can still purchase a Free Ship Pack and load it with as many eligible items as you like — everything ships together, no extra charge.

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 What You Should Know

Transit time is not the same as ship time. Most orders are prepared and shipped within 2–5 business days, but during extreme weather (heat waves, cold fronts, storms), shipment may be delayed up to 14 days to protect the integrity of the product.

Our team monitors regional temperatures and reserves the right to delay shipping in the event of conditions that could damage the live food during transport.

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 Your Shipment

  • You can add notes to your order at checkout to request a hold or future ship window.
  • You will receive tracking as soon as your shipment departs our facility.

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 Ethical & Compliant Shipping

AquariumDepot.com only ships live fish food and dried fish food

Your trust is important to us, and our shipping protocols reflect over 20 years of industry experience.