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Privacy Policy

AquariumDepot (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://aquariumdepot.com, make a purchase, or engage with our services, including our SMS and email marketing programs.

By accessing our Site, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information from you when you interact with our Site or services.

Personal identification information may include:

  • Name
  • Email address
  • Phone number
  • Mailing and billing address
  • Payment information (processed securely via third-party gateways)
  • Account login details (where applicable)

You may voluntarily provide this information when:

  • Placing an order
  • Creating an account
  • Signing up for SMS or email communications
  • Participating in surveys, contests, or promotions
  • Contacting us directly

Non-personal information may include:

  • Browser type and version
  • Device information
  • IP address
  • Operating system
  • Browsing behavior (e.g., time spent on the site, items added to cart)

2. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and provide personalized services.

These technologies may track:

  • Site usage patterns
  • Shopping cart activity (including abandonment)
  • Preferences and saved settings

Cart Abandonment Tracking:
Our site uses cookies to detect abandoned shopping carts. This information may trigger cart reminder messages via SMS or email if you have opted in.

3. SMS Marketing and Communications

By submitting your phone number during checkout or through sign-up forms, you consent to receiving transactional and promotional text messages from AquariumDepot. These may include order updates, abandoned cart reminders, promotional offers, and product news.

  • Message frequency varies.
  • Standard message and data rates may apply.
  • You can opt out at any time by replying STOP.

Privacy and Compliance Statement:
We do not share or sell SMS opt-in data or consent with third parties. Your information is used exclusively to deliver messages you have opted in to receive.

4. Email Communications

When you subscribe or make a purchase, we may send you emails including:

  • Order confirmations and updates
  • Promotions, sales, and product announcements
  • Company news or surveys

You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

5. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Send transactional and marketing communications
  • Detect and prevent fraud
  • Comply with legal obligations

6. Third-Party Services & Data Sharing

We do not sell, rent, or trade your personal information to unaffiliated third parties.

We may share limited personal information with trusted service providers such as shipping carriers, payment processors, email/SMS platforms, and analytics tools. These partners receive only the data necessary to perform their services and are required to safeguard it.

7. Location-Based Services

If you enable location tracking on your device or browser, we may use that data to offer localized services or promotions. This data is used only with your consent and is not stored beyond its immediate use.

8. Data Security

We implement reasonable safeguards to protect your information, including:

  • SSL encryption for sensitive data transfers
  • Secure servers and PCI-compliant payment processing
  • Regular monitoring and access controls

9. Data Retention

We retain your data only as long as necessary for business, legal, and accounting purposes. You may request deletion of your personal data at any time, subject to our legal obligations.

10. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent or opt out of communications

To make a request, contact us using the information below.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after such changes constitutes acceptance of the revised policy.

12. Contact Information

If you have any questions or requests related to this Privacy Policy, please contact us at:

AquariumDepot
6822 22nd Ave N #236
St. Petersburg, FL 33710
Email: help@aquariumdepot.com
Website: https://aquariumdepot.com

Effective Date: April 20, 2025