Privacy Policy

AquariumDepot (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit <a class="" href="https://aquariumdepot.com" target="_new" rel="noopener" data-start="499" data-end="553">https://aquariumdepot.com</a>, make a purchase, or engage with our services, including our SMS and email marketing programs. By accessing our Site, you consent to the terms outlined in this Privacy Policy. <hr class="" data-start="732" data-end="735" /> <h3 class="" data-start="737" data-end="766">1. Information We Collect</h3> We collect both personal and non-personal information from you when you interact with our Site or services. Personal identification information may include: <ul data-start="930" data-end="1118"> <li class="" data-start="930" data-end="938"> Name </li> <li class="" data-start="939" data-end="956"> Email address </li> <li class="" data-start="957" data-end="973"> Phone number </li> <li class="" data-start="974" data-end="1005"> Mailing and billing address </li> <li class="" data-start="1006" data-end="1075"> Payment information (processed securely via third-party gateways) </li> <li class="" data-start="1076" data-end="1118"> Account login details (where applicable) </li> </ul> You may voluntarily provide this information when: <ul data-start="1171" data-end="1341"> <li class="" data-start="1171" data-end="1191"> Placing an order </li> <li class="" data-start="1192" data-end="1215"> Creating an account </li> <li class="" data-start="1216" data-end="1262"> Signing up for SMS or email communications </li> <li class="" data-start="1263" data-end="1316"> Participating in surveys, contests, or promotions </li> <li class="" data-start="1317" data-end="1341"> Contacting us directly </li> </ul> Non-personal information may include: <ul data-start="1385" data-end="1552"> <li class="" data-start="1385" data-end="1413"> Browser type and version </li> <li class="" data-start="1414" data-end="1436"> Device information </li> <li class="" data-start="1437" data-end="1451"> IP address </li> <li class="" data-start="1452" data-end="1472"> Operating system </li> <li class="" data-start="1473" data-end="1552"> Browsing behavior, such as time spent on the site or items added to your cart </li> </ul> <hr class="" data-start="1554" data-end="1557" /> <h3 class="" data-start="1559" data-end="1597">2. Cookies & Tracking Technologies</h3> We use cookies and similar tracking technologies to enhance user experience and provide personalized services. These technologies may track: <ul data-start="1741" data-end="1848"> <li class="" data-start="1741" data-end="1764"> Site usage patterns </li> <li class="" data-start="1765" data-end="1815"> Shopping cart activity (including abandonment) </li> <li class="" data-start="1816" data-end="1848"> Preferences and saved settings </li> </ul> Cart Abandonment Tracking Our site uses cookies to detect when a shopping cart has been abandoned. This information is used to trigger cart reminder messages via SMS or email if you have opted in. <hr class="" data-start="2054" data-end="2057" /> <h3 class="" data-start="2059" data-end="2098">3. SMS Marketing and Communications</h3> By submitting your phone number during checkout or through sign-up forms, you consent to receive transactional and promotional text messages from AquariumDepot. These may include order updates, abandoned cart reminders, promotional offers, and product news. <ul data-start="2359" data-end="2490"> <li class="" data-start="2359" data-end="2388"> Message frequency varies. </li> <li class="" data-start="2389" data-end="2435"> Standard message and data rates may apply. </li> <li class="" data-start="2436" data-end="2490"> You can opt out of SMS at any time by replying STOP. </li> </ul> Privacy and Compliance Statement: We do not share or sell SMS originator opt-in data or consent with any third parties. This information is used exclusively for delivering messages you have opted in to receive. <hr class="" data-start="2710" data-end="2713" /> <h3 class="" data-start="2715" data-end="2742">4. Email Communications</h3> When you subscribe to our newsletter or make a purchase, we may send you emails including: <ul data-start="2835" data-end="2947"> <li class="" data-start="2835" data-end="2870"> Order confirmations and updates </li> <li class="" data-start="2871" data-end="2919"> Promotions, sales, and product announcements </li> <li class="" data-start="2920" data-end="2947"> Company news or surveys </li> </ul> You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly. <hr class="" data-start="3057" data-end="3060" /> <h3 class="" data-start="3062" data-end="3096">5. How We Use Your Information</h3> We may use the information we collect from you to: <ul data-start="3149" data-end="3358"> <li class="" data-start="3149" data-end="3179"> Process and fulfill orders </li> <li class="" data-start="3180" data-end="3208"> Provide customer support </li> <li class="" data-start="3209" data-end="3245"> Improve our website and services </li> <li class="" data-start="3246" data-end="3297"> Send transactional and marketing communications </li> <li class="" data-start="3298" data-end="3326"> Detect and prevent fraud </li> <li class="" data-start="3327" data-end="3358"> Comply with legal obligations </li> </ul> <hr class="" data-start="3360" data-end="3363" /> <h3 class="" data-start="3365" data-end="3407">6. Third-Party Services & Data Sharing</h3> We do not sell, rent, or trade your personal information to unaffiliated third parties. We may share limited personal information with trusted service providers who assist us in operating our website or conducting our business (e.g., shipping carriers, email/SMS providers, analytics tools). These partners are only given access to the data necessary to perform their services and are required to keep your information secure. <hr class="" data-start="3842" data-end="3845" /> <h3 class="" data-start="3847" data-end="3877">7. Location-Based Services</h3> If you enable location tracking on your device or browser, we may use that data to offer localized services or promotions. This data is only used with your consent and is not stored beyond its immediate use. <hr class="" data-start="4088" data-end="4091" /> <h3 class="" data-start="4093" data-end="4113">8. Data Security</h3> We take data security seriously and implement appropriate safeguards to protect your personal information. <ul data-start="4223" data-end="4371"> <li class="" data-start="4223" data-end="4274"> SSL encryption for all sensitive data transfers </li> <li class="" data-start="4275" data-end="4330"> Secure servers and PCI-compliant payment processing </li> <li class="" data-start="4331" data-end="4371"> Regular monitoring and access controls </li> </ul> <hr class="" data-start="4373" data-end="4376" /> <h3 class="" data-start="4378" data-end="4399">9. Data Retention</h3> We retain your data only as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, and business obligations. You may request deletion of your personal data at any time. <hr class="" data-start="4617" data-end="4620" /> <h3 class="" data-start="4622" data-end="4641">10. Your Rights</h3> You may have the right to: <ul data-start="4670" data-end="4814"> <li class="" data-start="4670" data-end="4716"> Access the personal data we hold about you </li> <li class="" data-start="4717" data-end="4764"> Request correction or deletion of your data </li> <li class="" data-start="4765" data-end="4814"> Withdraw consent or opt out of communications </li> </ul> To make a request, contact us using the information below. <hr class="" data-start="4876" data-end="4879" /> <h3 class="" data-start="4881" data-end="4903">11. Policy Updates</h3> We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site constitutes acceptance of those changes. <hr class="" data-start="5103" data-end="5106" /> <h3 class="" data-start="5108" data-end="5135">12. Contact Information</h3> If you have any questions or requests related to this Privacy Policy, please contact us at: AquariumDepot 6822 22nd Ave N #236 St Petersburg, FL 33710 Email: <a rel="noopener" data-start="5330" data-end="5385">help@aquariumdepot.com</a> Website: <a class="" href="https://aquariumdepot.com" target="_new" rel="noopener" data-start="5397" data-end="5451">https://aquariumdepot.com</a> Effective Date: 4.20.2025