14 Days Guaranteed Living or Credit we'll be giving!
- Our 14 day guarantee begins at time of delivery.
- Upon receipt of your shipment, a packing slip is included in your box - please make sure to keep the packing slip. A duplicate packing slip is not available so please make sure to keep the one you receive with your order.
- Please provide pictures of each item that has an issue - please include packing slip in picture when possible.
- We will credit your Aquarium Depot account for any animals claimed under our 14 Day Guarantee.
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- You can spend $199.99 or more and get free shipping via UPS Next Air
- You can purchase a FREE ship pack which ships to you via UPS Next Air. Add as much as you like to the box - It all ships for FREE!
- UPS Next day without a free ship pack = $39.99
Aquarium Depot uses Medical Grade Styrofoam containers, heat / ice packs as needed, at no additional costs to you to ensure the safety and well being of our critters during their travel to you.
We encourage you to utilize the tools we provide to get your order on your schedule.
You can upgrade your shipping by visiting https://aquariumdepot.com/shipping-upgrades/
You can also use the notes section of your order to request a specific ship date / delivery date - Please specify.
You can request a change to your scheduled ship date here: https://aquariumdepot.com/schedule2ship/